Return & Exchange Policy
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- Return & Exchange Policy
- At Classic Wear, we want you to be completely satisfied with your purchase. If for any reason you are not happy with your order, we offer a simple return and exchange process to ensure a hassle-free experience.
1. Eligibility for returns and exchanges
- The item must be returned within 5 days from the date of delivery.
- The item must be in its original, unworn, and unwashed condition.
- The item must have all original tags and packaging intact.
- If the item includes a free promotional product, it must also be returned.
2. Non-returnable / non-exchangeable items
- Underwear and swimwear
- Gift cards or vouchers
- Items that have been worn, washed, or altered
- If you have any concerns before purchasing, please contact us for clarification.
3. Return process
- Contact us: Email admin@classicwearbd.com or call 09644-821821 with your order number.
- Prepare the return: Ensure the item is unused, tagged, and in original packaging. Use a trackable courier if possible.
- Ship the item: Customers are responsible for return shipping unless the return is due to our error.
- Processing: Returns are inspected upon arrival. Refunds are processed within 7–10 business days.
4. Exchanges
- Contact us with your order number and desired replacement (size/color).
- Return the original item following the return instructions.
- Exchange shipping fees apply based on your location.
5. Refunds
- Approved refunds will be issued to the original payment method within 10 business days. Shipping fees are non-refundable unless the return is due to our mistake.
5. Refunds
- Approved refunds will be issued to the original payment method within 10 business days. Shipping fees are non-refundable unless the return is due to our mistake.
7. Contact us
- Classic Wear
- Phone: 09644-821821
- WhatsApp: 09644-821821
- Email: admin@classicwearbd.com
- Address: Sector-14,Uttara,Dhaka
- Effective Date: 21/04/26
8. Changes to this policy
- We reserve the right to update or modify this policy at any time. Please review it periodically for updates.
- Thank you for shopping with Classic Wear. We appreciate your trust.